This ought to make you feel better about your computer skills ! Unbelievable, but supposedly all true !
Tech support : Good day. How may I help you ?
Male customer : Hello… I can’t print.
Tech support : Would you click on « start » for me and…
Customer : Listen pal, don’t start getting technical on me ! I’m not Bill Gates.
Customer : Hi, good afternoon, this is Martha, I can’t print. Every time I try, it says ’Can’t find printer’. I’ve even lifted the printer and placed it in front of the monitor, but the computer still says he can’t find it…
Customer : I have problems printing in red…
Tech support : Do you have a color printer ?
Customer : Aaaah………………..thank you.
Customer : My keyboard is not working anymore.
Tech support : Are you sure it’s plugged into the computer ?
Customer : No. I can’t get behind the computer.
Tech support : Pick up your keyboard and walk 10 paces back.
Customer : OK !
Tech support : Did the keyboard come with you ?
Customer : Yes
Tech support : That means the keyboard is not plugged in. Is there another keyboard ?
Customer : Yes, there’s another one here. Ah…that one does work…
Tech support : Your password is the small letter « a » as in apple, a capital letter V as in Victor, the number 7.
Customer : Is that 7 in capital letters ?
Customer : I can’t get on the Internet.
Tech support : Are you sure you used the right password ?
Customer : Yes, I’m sure. I saw my colleague do it.
Tech support : Can you tell me what the password was ?
Customer : Five stars *****
Tech support : What anti-virus program do you use ?
Customer : Netscape.
Tech support : That’s not an anti-virus program.
Customer : Oh, sorry…Internet Explorer.
Customer : I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.
Tech support : How may I help you ?
Customer : I’m writing my first e-mail.
Tech support : OK, and what seems to be the problem ?
Customer : Well, I have the letter ’a’ in the address, but how do I get the circle around it ?
A customer called the Canon help desk with a problem with her printer.
Tech support : Are you running it under Windows ?
Customer : « No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine. »
Sent by Jade Ho (BP71)